724 titels gevonden in Adobe PDF Engels vanaf € 2,95
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TRIM is the accronym for: The Rational IT Model. This is a vendor neutral reference model that can be used to adopt IT Service Management as a practice. The model origins from the...
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Oktober 2016
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ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate...
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September 2017
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This is the revised edition of the first text book in English specially developed for training for IPMA-D and IPMA-C exams, now based on Version 4 of the ICB. In this 4th edition, the...
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Juli 2016
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This book "Implementing Metrics for IT Service Management" provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with...
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Februari 2017
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This groundbreaking new title looks at Information Security from defining what security measures positively support the business, to implementation to maintaining the required level and...
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Februari 2017
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This informative, comprehensive, yet practical guide provides readers with a complete tool-kit of how to approach global sourcing successfully. Based on real world experiences on...
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Februari 2017
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Information is the currency of the information age and in many cases is the most valuable asset possessed by an organisation. Information security management is the discipline that focuses...
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Februari 2017
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SqEME® is an open standard for developing a processed-centred architecture of an enterprise. It may be reproduced freely by any organization wishing to use it to develop a governance...
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Februari 2017
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A humorous approach to a universally adopted standard.
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Februari 2017
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Six Sigma provides a quantitive methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. The production of a product,...
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Februari 2017
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CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system....
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Februari 2017
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This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with...
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Februari 2017
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Note: This book is available in several languages: Chinese, English. This book provides a more thorough approach to service agreements than available so far. It takes the material from...
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Februari 2017
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A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management...
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Februari 2017
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Contents List of Figures and Tables Acknowledgements About Pink Elephant Foreword Preface Chapter 1: Introduction Chapter 2: IT Governance Unraveled Chapter 3: The External Managed...
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Februari 2017
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Note: This book is available in several languages: Chinese, English. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the...
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Februari 2017
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As companies focus on the core specialisms, most will look to the benefits of outsourcing some, if not all, of the IT services required. The benefits include: * cost-efficient operations; ...
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Februari 2017
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The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing...
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Februari 2017
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The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT...
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Februari 2017
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The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their...
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Februari 2017
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The Dutch use cycling in combination with trains to connect regions. Other nations are using cycling to make historical city centres liveable again. But what if cycling became the key...
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Juni 2017
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Even though the policy impact of Catholicism has increasingly been acknowledged, existing scholarship lacks a coherent view on its changing influence over time and in different political...
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September 2023
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Radically subjective. Radically unapologetic. Radically demanding. These are the hallmarks of Dirk Lauwaert's skill, attitude, and sensitivity, which are the result of radical...
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September 2023
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How to be a Good Lover
It is meaningful to talk about love. Love is the universal language. The essence of life is the divine love. Love beautifies life. Life without love is meaningless....
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September 2023
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The legacy of success crowned by innocent remains perpetually as the guiding path for generations. Success through a corrupt manner gives birth to insecurity, lawlessness and atrocities. ...
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September 2023
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A marriage is a sacred institution. It was established through the plural excellence of wisdom by the power behind the entire Existence.
A marriage is a life time investment to be...
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September 2023
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The Open Groups long awaited guidance on Cloud is now published! Cloud Computing is the major evolution today in computing. It describes how the internet has enabled organizations to...
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September 2011
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Information Security professionals today have to be able to demonstrate their security strategies within clearly demonstrable frameworks, and show how these are driven by their...
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September 2011
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The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp...
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Juni 2011
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The IT sector is full of hypes. But once in a while there is a genuine inflection point, a moment at which the way of doing things fundamentally changes due to the introduction of new...
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Oktober 2011
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This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL...
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Augustus 2011
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This new title covers all the material found in the ITIL® Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are...
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Augustus 2011
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This is the Official Hardcopy publication of The Open Group Architecture Framework TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise...
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Februari 2011
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In dit unieke naslagwerk geeft natuurwetenschapper Ad Lagendijk zijn scherpe adviezen, tips en regels voor een succesvolle wetenschappelijke carrière voor ambitieuze natuurwetenschappers. De...
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September 2011
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This is the Official publication of The Open Group Architecture Framework. This title gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth...
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Augustus 2011
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Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in...
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Oktober 2011
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Ook verkrijgbaar in het Nederlands onder 9789053567142Een bijzonder vormgegeven boek waarin de meest fundamentele natuurwetten op een toegankelijke wijze worden weergegeven.Al duizenden...
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September 2011
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Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to...
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Januari 2012
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Note: This book is available in several languages: English, Dutch. An increasing number of companies are working in a project-like manner, using the PRINCE2 project management method. The...
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December 2011
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Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization...
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December 2011
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