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VeriSM Foundation Courseware (e-Book)
VeriSM is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the... Meer -
VeriSM™ - A service management approach for the digital age
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the... Meer