Prijs | € 47,54 |
Adobe PDF met digitaal watermerk | Juni 2011 |
Beoordeel dit boek als eerste!Beschrijving
Specificaties
- Auteur
- Jan van Bon, Annelies van der Veen
- Uitgever
- Van Haren Publishing
- ISBN
- 9789087539160
- Formaat
- Adobe PDF met digitaal watermerk
- Publicatiedatum
- Juni 2011
- Bestandsgrootte
- 7200776 bytes
- Taal
- Engelstalig
Beschrijving
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Suitable perfectly to those who are familiar with the Version 2 process approach and plan to ITIL V3 upgrade. This E-book provides: A systematic approach to the provision of IT services - based on ITIL V3 global best practices Includes official licensed diagrams The separate handling of the ITIL Service Lifecycle and the ITIL processes and functions enables a better understanding of the core values of ITIL version 3 Succinct guide to the complete ITIL V3 Lifecycle process Endorsed by APMG - the Official Exam Accreditor of OGC
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Specificaties
- Auteur
- Jan van Bon, Annelies van der Veen
- Uitgever
- Van Haren Publishing
- ISBN
- 9789087539160
- Formaat
- Adobe PDF met digitaal watermerk
- Publicatiedatum
- Juni 2011
- Bestandsgrootte
- 7200776 bytes Kb
- Taal
- Engelstalig