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IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service... MeerPaperback|Februari 2018Niet beschikbaar
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Hi, my name is David Beckett, I’m a pitch coach, and I’m here to ensure your ideas have a voice. The big pitch is coming up. You’ve got just a few minutes to convince that investor or your... MeerPaperback|Mei 2018
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Creating a unique value for your customers is crucial if you want to differentiate in an overcrowded market. To do so, you need to define a powerful strategy that determines consistent... MeerPaperback|September 2020Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Systems Lead. They lead the whole and they lead the individual. This applies to leaders too. And this makes leadership about leading and following, about knowing and acknowledging, about... MeerPaperback|Januari 2019Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Executives, Execution, and Empowerment! It is said that actions speak louder than words. Theory has its place, but experience serves invaluable. With experience, you actually learn,... MeerPaperback|Maart 2023Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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The years between “today” and 2030 have been dubbed the Decade of Action. Even without - and before - COVID, it was already clear that nobody can make the changes we need alone. More than... MeerPaperback|December 2021
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This pocket guide to Scrum is the one book for everyone who wants to learn or re-learn about Scrum. The book describes the framework as it was designed and intended, with a strong focus on... MeerPaperback|April 2021
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The Netherlands is known for its water management and leads the way in infrastructure, energy solutions and utility construction. And for good reason. After all, these are industries that... MeerPaperback|Maart 2024Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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The book consists of three parts. The first is about finding your true north and pinpointing the problem that needs to be solved. Part two is about getting everyone to act. And in part... MeerPaperback|Mei 2023Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Note: This pocket book is available in the following languages: English, German, Dutch. This pocket guide is based on the PMBOK® Guide Sixth Edition. It contains a summary of the PMBOK®... MeerPaperback|April 2019Niet beschikbaar
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Leading Dutch lawyer Marry de Gaay Fortman shares her experiences as a woman at the top of a man’s world, and her advice on how to make connections in order to be more successful, decisive... MeerPaperback|Mei 2019Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Organizations become more agile and teams more self-organizing. Insight into yourself and others is therefore more important than ever. The Enneagram is a proven model that describes nine... MeerPaperback|Augustus 2018Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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This book is an essential business reference, summarising all nine fundamental disciplines that are required for an MBA course: Marketing, Ethics, Accounting, Organisational Behaviour,... MeerPaperback|Mei 2016Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Digital disruption is the biggest challenge businesses are facing; Make Disruption Work gives you the blueprints of what it is and how to win at it.Jankovich and Voskes have worked with some... MeerPaperback|April 2018Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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These are the key issues for customer signals management: a method which renders customer experience steerable in terms of both customer satisfaction and cost efficiency. In In the Driving... MeerPaperback|December 2019Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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When projects are large and a lot is at stake, there usually is some kind of project board. Sometimes organizations call this a steering committee or a program committee. Managers with... MeerPaperback|April 2016Levertijd: 1-2 werkdagenActie: Geen verzendkosten!
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If you want to accelerate your business and career and stand out like a tall giraffe surrounded by tiny field mice, now is the time to get serious and get going.In this book, high... MeerPaperback|April 2017
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Consultants are usually invited to work in an organisation when its own managers are unable to find solutions to business problems. Then expert help is brought in – on a temporary basis.... MeerPaperback|Juni 2018Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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This book focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at... MeerPaperback|Maart 2019Niet beschikbaar
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Systemic insights into work and organisations. Where would I best fit in this organisation? How come I always seem to end up feeling responsible for something that has nothing to do with... MeerPaperback|Maart 2020Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Feel like the world is passing you by as you rush through anotherworkday? Like you never have enough energy to manage the team you'resupposed to be leading? Like you can't even accomplish... MeerPaperback|Juni 2014Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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The book that you are holding is the indispensable guide to cultural awareness.Are you working in an international environment, with people from different countries? Working internationally... MeerPaperback|Februari 2016
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In this book, Farid Tabarki describes how the middle disappears. Travel agents and record companies, as middle men in an antiquated production process, are certainly on the way. However, as... MeerPaperback|Mei 2017Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Our societies, institutions and social fabric are currently in the early stages of the third revolution of humanity, the Digital Civil Revolution. Disruption is not restricted to markets.... MeerPaperback|November 2018Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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What does it take to succeed in a corporate environment? How can you avoid making the early-career mistakes that others have made? In the high-pressure, high-stress environment of many large... MeerPaperback|December 2018Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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How can today’s managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals? The answer is in What Makes an HPO. The five... MeerPaperback|Februari 2019Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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Wings of Change – Jan Jacob Stam This book is about organisational development from a systemic perspective. It is about systemic principles. How do they work in organisations? And how do... MeerPaperback|Maart 2020Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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There are many reasons why things go wrong in the way teams work together. With this book you learn to what degree certain factors can influence the way your team operates. The starting... MeerPaperback|Januari 2010
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So much is expected of managers; supervising the staff, running the department, motivating employees, open communication, delegating tasks, finding creative solutions, providing and... MeerPaperback|Januari 2010
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Who wouldn’t love to get more work done in less time, have time for family, sports and hobbies, thus creating a relaxed way of life? Trouble is, between the dream and the reality there’s a... MeerPaperback|Januari 2010Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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This book offers a number of ground rules for being successful at work, based on Eastern philosophies and martial arts, at the heart of which lies the right balance between reason and... MeerPaperback|Augustus 2012Levertijd: 2-3 werkdagen
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Me2 explains how you can use the plasticity of your brain to develop yourself. This book links theory to practice, and includes targeted exercises to train your executive brain. Dedicated... MeerPaperback|November 2017Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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This book is an essential read for those looking for success in today’s rapidly changing world. We offer you a wealth of knowledge and practical leadership strategies for leading in the... MeerPaperback|April 2024Levertijd: 1-2 werkdagenActie: Geen verzendkosten!
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Behavioral change does not have to be difficult. This book has been specially written for managers and professionals working on behavioral change daily and are looking for a method that... MeerPaperback|Februari 2021Levertijd: 2-3 werkdagenActie: Geen verzendkosten!
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