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Hardback | Oktober 2023 |
Beoordeel dit boek als eerste!Beschrijving
Specificaties
- Auteur
- Steven Van Belleghem
- Uitgever
- Lannoo Campus
- ISBN
- 9789401495462
- Bindwijze
- Hardback
- Publicatiedatum
- Oktober 2023
- Categorie
- Algemeen
- Taal
- Engelstalig
- Aantal Pagina's
- 276
Beschrijving
Radiate optimism, positivity and energy.
Be loyal to your customers (& they will be loyal to you).
Never forget to ask what you can do for your customer.
While many companies intend to be customer-oriented, only a few succeed in truly satisfying the customer. The key to success is building a customer centric culture: a culture where management and staff know how to make customers feel valued.
Within these organisations, everyone is fully aware of their responsibilities to customers. As a result of this awareness, these businesses work hard at optimising their customer-centricity. To polish their ‘rough diamond’ into a beautiful, shiny jewel. In more than 100 tips, A Diamond in the Rough shows you how to build a customer-focused company culture.
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Specificaties
- Auteur
- Steven Van Belleghem
- Uitgever
- Lannoo Campus
- ISBN
- 9789401495462
- Bindwijze
- Hardback
- Publicatiedatum
- Oktober 2023
- Categorie
- Algemeen
- Taal
- Engelstalig
- Aantal Pagina's
- 276