VeriSM™ Professional Courseware

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Helen Morris, Liz Gallacher

Paperback | Februari 2019 |

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Beschrijving

Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM™ allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSM™ concepts, and to be a guide to your understanding of service management and its use across the whole organization.

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Specificaties

Auteur
Helen Morris, Liz Gallacher
Uitgever
Van Haren Publishing
ISBN
9789401803847
Bindwijze
Paperback
Publicatiedatum
Februari 2019
Categorie
Studieboek
Taal
Engelstalig

Beschrijving

Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM™ allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSM™ concepts, and to be a guide to your understanding of service management and its use across the whole organization.

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Specificaties

Auteur
Helen Morris, Liz Gallacher
Uitgever
Van Haren Publishing
ISBN
9789401803847
Bindwijze
Paperback
Publicatiedatum
Februari 2019
Categorie
Studieboek
Taal
Engelstalig

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