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Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in... MeerPaperback|Oktober 2007
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Previously known as: ''IT Service Management based on ITIL V3 - A Pocket Guide'' This really popular pocket guide is a quick, portable reference tool designed for managers, to give... MeerAdobe PDF met digitaal watermerk|April 2012Download direct dit e-Book19,30e